The Warranty Myth
#1
It all comes down to the following when purchasing a truck camper:

- Always buy from a local dealership. If you ever need "warranty" work, your purchasing dealership will be your best option. It won't be a good option but it will be a place you can go and demand service.

- Always - ALWAYS - find a qualified independent RV technician to inspect your targeted truck camper from top to bottom, side to side, inside and out and all systems. Do not purchase any truck camper that has ANY issues until those issues are remedied completely. Never accept delivery with a promise to fix a defect later on.

- Never buy new (unless you have very deep pockets) and are prepared to take a 25-35% depreciation hit as soon as you leave the dealership with your new RV.

- Do not, for one minute, think that your truck camper will be the exception to the rule of quality construction. It won't! The RV industry is notoriously burdened with zero or poor production line quality control procedures. RVs are designed by engineers that for the most part, have never used or spent one day or night in an RV. And those engineers are typically those who don't have the best engineering skills set. They are mostly clueless. Field testing of RV products, their function and practicality, is non-existent.

- Know that the RV industry plays on your emotions to sell their rigs. They are selling you an image. They are selling you a dream of care free travel on the American open roads with absolutely little intent to support you. The RV industry counts on RV owners taking responsibility for most if not all repairs - personally. This is how they keep their warranty costs to a minimum. And when you do require "professional" service on your rig, you will be facing the loss of use of your RV for weeks and months because ALL dealerships are overloaded with claims. Why? Zero to poor quality production control.

- Be prepared to perform most of the required maintenance on your rig. You cannot depend on your purchasing dealership to fix common warranty items unless you want to be without your RV for most of the RV season. You MUST be a handyman or woman, to own and operate a truck camper. For that matter, all RVs, Class A, B, or C fall into this category. Be sure to leave space in your rig/truck for a large assortment of tools and gadgets that you'll need to keep your camper on the road.

- Protect yourself against disastrous RV system failures. Sign up for a Road Side Assistance Plan with a company like Coach-Net. They are the best. They get the best reviews. Good Sam's gets the worst reviews.

I don't take any pleasure documenting the realities for those looking to purchase an RV, whether it be a Class A, B C or Truck Camper. The despicable lack of RV production quality controls, poorly engineered structures and systems all very quickly lead to a complete burn out of that American dream of cruising the open road in a care free manner.

Be smart. Buy right. Buy once. Protect yourself. Understand that you are buying into an industry riddled with poor quality engineering and the worst service records.

Detach yourself from the allure of RV'ing and treat your purchase as a common business transaction. Do your due diligence. Have your targeted RV unit inspected by an independent technician and enter the world of RV'ing with proper expectations.

There's so much you as a buyer can do to ensure you're making the best purchase possible given how stacked the deck is against you.

Take your time. Do not believe ANYTHING an RV salesperson tells you. Confirm all claims yourself.

You'll be a much happier camper as a result.

Happy Trails.
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Messages In This Thread
The Warranty Myth - by coffeethecat - 09-03-2015, 05:38 PM
RE: The Warranty Myth - by admin-rich - 09-05-2015, 08:30 AM
RE: The Warranty Myth - by coffeethecat - 09-05-2015, 12:41 PM
RE: The Warranty Myth - by coffeethecat - 09-14-2015, 01:51 PM
RE: The Warranty Myth - by admin-rich - 09-14-2015, 07:14 PM
RE: The Warranty Myth - by coffeethecat - 09-14-2015, 07:18 PM
RE: The Warranty Myth - by admin-rich - 09-15-2015, 12:16 PM
RE: The Warranty Myth - by coffeethecat - 09-15-2015, 05:02 PM

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