12-05-2012, 06:24 PM
(This post was last modified: 03-28-2013, 09:12 AM by rjchristensen.)
On our new 2013 1165 we used it for about 8 nights and brought it into the dealer for a list ( will share that with you later) of warranty repairs the week of Oct 28th. Some repairs were made. But only the ones that did not need replacement parts.
I just had to email the General Manager of the dealership to explain that we are still waiting for factory parts as of today Dec. 5th. That is about 6 weeks!!!
Got a email from service manager of dealership and he says his shipping and receiving clerk has emails and phone calls into Adventure and that he (service manager) will personally call the factory on the morning of the 6th to see what the hold up is.......
He said that his dealership is still waiting for parts!!! Wow we have been waiting for about 6 weeks for parts!! They could have built a new camper in that time frame!!!!
It is my opinion, that this is way to long to wait for factory warranty replacement parts for a new 2013 model year.
What do all of you readers think??? Is this an unexceptable period to wait?
Check back for "the rest of the story"!
Rick Christensen
Prineville Oregon
rjchristensen
Full Member
Posts: 22
I just had to email the General Manager of the dealership to explain that we are still waiting for factory parts as of today Dec. 5th. That is about 6 weeks!!!
Got a email from service manager of dealership and he says his shipping and receiving clerk has emails and phone calls into Adventure and that he (service manager) will personally call the factory on the morning of the 6th to see what the hold up is.......
He said that his dealership is still waiting for parts!!! Wow we have been waiting for about 6 weeks for parts!! They could have built a new camper in that time frame!!!!
It is my opinion, that this is way to long to wait for factory warranty replacement parts for a new 2013 model year.
What do all of you readers think??? Is this an unexceptable period to wait?
Check back for "the rest of the story"!
Rick Christensen
Prineville Oregon
rjchristensen
Full Member
Posts: 22